GAIA used IBM Maximo to manage its water distribution assets. The assets are spread over a large area and include stations and also linear assets with water pipes. GAIA was looking for a mobile solution that would allow its teams to work in remote or unconnected areas and track the geolocation of the assets.
GAIA SpA is a public company that, since January 1, 2005, manages the integrated water service. GAIA manages the water services in an area that includes most of the municipalities in the province of Lucca, Pistoia, and Massa. The area extends over 46 municipalities, for a total of 2,594 km², in which there are 430,000 inhabitants (Istat 2014 data) and about 254,014 users. The aqueduct network has a total length of about 5,200 km and a sewage network of about 2,000 km, while there are 493 active wastewater treatment plants.
GAIA chose MAXapps to implement its mobile strategy for IBM Maximo. Three applications were quickly built:
The technician and supervisor manage the scheduling and progress of the work order in the work app. Field technicians can create and execute work orders and enter meter readings. When work orders are created, they are geotagged with their location and assets, giving the field technician critical information about the location of the job.